At CTB/McGraw-Hill, Our Customers Come First
CTB/McGraw-Hill services and support help you deliver on the promise of improved student achievement
Acuity includes a dedicated implementation, professional development, and support team. Our success depends upon your success, so when you work with CTB, you join a group of experienced assessment professionals working to ensure achievement for your students.
Robust Acuity support to help your educators and students reach success
Successfully implementing and managing an assessment solution requires a multi-faceted approach to program support with help available at the classroom, school, and district levels. Acuity ensures a successful integration into existing instruction with:
- Comprehensive implementation programs—from initial planning through assessment delivery
- Professional development workshops—delivered on-site or online to ensure you get the most out of Acuity
- Community message board for sharing helpful tips and advice with other clients
- White papers on formative assessment
- Information regarding new product enhancements and other timely news
- Free ongoing customer service and technical support
A team of experts supports you with innovative multimedia demonstrations and other resources to get you quickly started using Acuity to improve student achievement. Learn more about Implementation Services.
Acuity Professional Development
The power of the Acuity Assessment program is strengthened through comprehensive professional development targeted to educators, administrators, and school support staff. Learn more about Acuity Professional Development.
To acquaint you with the Acuity experience, helpful webinars provide an introduction to fundamental principles of effective formative and interim assessment programs and key Acuity solutions to help you boost student achievement. Register for an Acuity Overview Webinar.
Educator Self-Service website
An Educator Self-Service website supports our clients using Acuity. This website gives educators around-the-clock access to a valuable and informative knowledgebase, including answers to common questions and powerful “how-to’s”.
Online instructional video tutorials
A series of online video tutorials guide you through using the key features and functionality of the Acuity system. These brief, 1–2 minute step-by-step, “how-to” video demonstrations provide an additional resource for help to your educators.
Understand the Acuity system and how it can help your teachers and administrators boost achievement in your classroom, school, and/or district. View the Acuity product tour.
Additional ongoing support
Finally, when you use Acuity you can have access to technical support designed to provide you with additional help.
For more information about Acuity and customer support options designed to help you improve student achievement, please call 800.538.9547.